MTSBOA - Members Section
Support Methods

MTSBOA Help Information

Contact Web MasterWebMaster@mtsboa.org

Website information:
This site is best viewed with Internet Explorer 6 or Netscape 7.02 and above. This site does use internet cookies so your browser will need to have this feature enabled. Note that most browser by default have this enabled.

Web Browser Troubleshooting:

1. Click button:

2. If requested:


Test Performed

Result


Browser name: Failed
Browser version: Failed
JavaScript version: Failed
JavaScript enabled:

Cookies enabled:

CSS enabled:

PassedFailed


If a problem is reported above and the solutions below don't help, send message to support .


Problem

Solution

No response when the "Test" button is clicked

or

JavaScript test Failed.

JavaScript has either not been turned on, or your web browser is running an older version of JavaScript. Please make sure that JavaScript has been enabled:

  • In Netscape Navigator: click Edit from your browser's menu bar, then select Preferences. Click the Advanced category and be sure that "Enable JavaScript" is checked. Click OK to return to this Browser Test, then reload this page.

  • In Microsoft Internet Explorer: click Tools from your browser's menu bar, then select Internet Options. Select the Security tab, then click the Custom Level button. Scroll down to the Scripting options and Enable Active Scripting. Click OK twice to return to this Browser Test, then reload this page.

    Be sure to re-run the Test if you have made any changes to your browser's settings.

  • Cookies are not enabled.

    Please make sure that cookies have been enabled:

  • In Netscape Navigator 6.x: click Edit from your browser's menu bar, then select Preferences. Click the Advanced category. Click the arrow next to Advanced to view the sub-options and select Cookies. Be sure that either "Enable all cookies" or "Enable cookies for the originating web site only" is selected. Click OK to return to this Browser Test, then reload this page.

  • In Microsoft Internet Explorer 6.x: Click Tools from your browser's menu bar, then select Internet Options. Select the Privacy tab, then move the slider on the left down until it says Accept All Cookies. Click OK to return to this Browser Test, then reload this page.

  • In Microsoft Internet Explorer 5.x: Click Tools from your browser's menu bar, then select Internet Options. Select the Security tab, then click the Custom Level button. Scroll down to the Cookies options and set "Allow cookies that are stored on your computer" to Enable and "Allow per-session cookies" to Enable. Click OK twice to return to this Browser Test, then reload this page.

    Be sure to re-run the Test if you have made any changes to your browser's settings.

  • Unsupported Browser.

    On PCs, Netscape Navigator version 7.02 or greater OR Microsoft Internet Explorer version 5.1 or greater is required.

    On Macs, Internet Explorer version 5.1 or later is required.

    To upgrade to a supported web browser, choose one of the following links:

  • Netscape Navigator

  • Microsoft Internet Explorer for Windows

  • Microsoft Internet Explorer for Mac

  • Microsoft Internet Explorer for UNIX

  • CSS not enabled

    CSS (Cascading Style Sheets) must be enabled. As far as we know, only Netscape 4.x allows you to turn CSS on and off:

  • In Netscape Navigator: click Edit from your browser's menu bar, then select Preferences. Click the Advanced category and be sure that "Enable style sheets" is checked. Click OK to return to this Browser Test, then reload this page.

  • Last Modified : 8/27/2008
    Copyright 2009 MTSBOA